The Mail Boxes Etc. (MBE) are operated by independent franchisees under a franchise agreement of the MBE brand. Through its franchise network, Mail Boxes Etc. offers support services for businesses and individuals. The main services offered are shipping and logistics, for which MBE has set up framework agreements with the main national and international players, as well as printing and graphic design services which are carried out either internally or externally with printers.Within the framework of their activity, each MBE franchisee is contractually obliged to promote the services to professional and private customers inside and outside the MBE Center (Prospecting). Mail Boxes Etc. and MBE are registered trademarks used with the authorization of MBE Worldwide S.A. (all rights reserved). The services offered may vary depending on the MBE Center.
For any claim, you must contact the point of sale that sold you the goods or provided the service.
If you are not satisfied with the response to your complaint within 21 days from the date your complaint is sent, you may then refer the matter to the Commission de Médiation Franchise-Consommateurs (MFC) whose contact details are as follows :
29 Boulevard de Courcelles
We remind you that some of our points of sale are managed by franchisees, independent traders, who may have chosen another mediator than the one mentioned above. Each franchisee is obliged to provide you with this information in any form (by mail, posted in the point of sale or in the general conditions of sale).
Mail Boxes Etc. France SARL 37 bis, rue du Général Leclerc 92130 Issy les Moulineaux France - SARL au capital de 1 1795 300 €, RCS Paris 539 736 397 © 2017 Mail Boxes Etc.